Client Support, including technical assistance, is available 24/7/365 for any issues with CargoDocs™ and 9am to 5pm UK time Monday to Friday for issues with any other Service. Please contact our Support Team on:
T: +44 (0) 20 3102 6611
E: support@essdocs.com
If contacting us via e-mail, please mark the subject as “Client Support Request”, and provide us with your ESS-Databridge™ user name, your full name, the service you are using, a brief description of your user support request, and your phone number and an ESS representative will contact your shortly.
Please remember that User Guides, Release Notes other training material including Frequently Answered Questions are available on the DDG Extranet